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1. Can you explain LeatherIcon’s pricing color codes? 
On LeatherIcon.com, we have color coded the prices to make it easier for you to shop. The comparative prices are expressed in black whereas the current selling prices are in red. |
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2. After I placed my order with LeatherIcon.com, what is the mode of payment?
we accept Credit Cards & E-Checks. |
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3. Is it possible for me to alter my order?
After an order has been placed no changes will be made. It is because as soon as the order has been placed in our system the work on it commences, as we prioritize our delivery time hence making it impossible for us to cancel the order. |
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4. How can I track the order I placed?
Your Order Confirmation email highlights the value of every merchandise, appropriate tax, shipping rates along with your order number. |
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5. Is there a guarantee on your merchandise?
We at LeatherIcon categorically assure you of the standard of all goods. In case anything from this site is reckoned substandard, we will love to give you a hand.
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6. How secured will my transaction be?
To ensure that the order as well as your privacy is safe and protected, Secure Socket Layer (SSL) is employed that utilizes 128 bit encryption. Once accepts the order, it decodes it and processes it.
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7. When will my order be realized?
We have a policy of delivering standard orders within a period of 15 to 20 business days. For a small surcharge orders can be expedited. More information on our delivery policy can be viewed here. Read it and choose a time as per your convenience.
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8. Why should I register?
Registered customers get better service the next time they place an order. Just access "Account Registration" on the "My Account" page. |
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9. Can I access my account history?
Of course you can. In case you are already a registered customer of Leathericon.com, you may gain access to your history on the "My Account" page. All you need to do is type in your User ID and password on the Customer Care Page to view your purchase record, address book, and any reminder details. |
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10. Will you send excessive or bulk mails to my email account?
No, rest assured we at leatherIcon do not partake in excessive spam and bulk mails. |
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11. Does LeatherIcon have a customer service department? If yes what is your toll free number?
LeatherIcon.com does have a dedicated Customer Care Department, 24x7 days, which can be reached at 1-888-556-5257. You can also shoot an e-mail to customersupport@Leathericon.com for assistance. |
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